.These terms and conditions are used in www.soin1.com and subdomains, sites, services and the related tools
The dear, splendid guest, with your visit to the site, you accept the current terms and conditions. And if you don’t accept them, you shouldn’t use this site
.The site has the right to change parts of the terms and conditions, amend them, add in some, or remove them anytime later
.Changes shall become active when deployed on the site without warning
.Please refer terms and conditions of employment regularly to keep up every update
.Your continued use of the website constitutes your agreement to all the changes that are being done on the terms and conditions of employment
All the photos and designs of brands, verbal and visible slogans, private information of the brands is privately owned to the store and it’s not allowed to use them for business purposes in any way
All your participations on the site or your submissions, not exhaustively, the questions, criticisms comments, suggestions (all your participants in total) they’ll exclusively be ours, and they don’t refer to you in any way
as well as the rights that apply for any type of participations, once you share a comment or criticism in the site, you also give us the right to use the shown name that directly linked to the criticism, comment or any other contents. And you don’t have the right to use a fake address to your E-mail, prosecute as another person, or try to mislead us or any third party to authenticity or reliability of any participation. And we have the right to remove any of participations or edit them, although we are not bound to do that
The privacy policy clarifies the base under dealing with any personal information, including for example but are not limited to, payment info, and other information that we collect from you or other sources or those that you provide to us ( referred to “data” ) in order for you to get to the site and using it
We are aware of the importance of this information; we are stick to protect your privacy and respecting it. Please read the following carefully to understand our use of the information. By your use of our services you agree on the dealing with the information in line with this privacy policy.
The pronoun references
(or something) in the privacy policy, these are references to soin store and the references “you” or “user” references to you as a person or a legal person as appropriate
?What is the information that we might collect from you
:We might use the information in the following cases
To provide you with information, products, the services you ask us for, or we see you might be interested in, where you agreed to be contacted for such purposes
To provide you accredited services at the place you are in, like advertising, search results and other content meant for you
The customers information very important to us. So we don’t share any information except for the reasons we have mentioned. And for the companies that follow the practices that have protective benefits, and with a minimum, similar to the benefits of those practices that contained in the privacy policy: other parties. To provide our services, we might cooperate with another one of our companies or none of our service providers (for example: logistics companies that are used to deliver your products, marketing companies, processing payments to make transactions on the internet, etc.). It’s possible that these companies might do your transactions, by saving the information in a digital wallet by your use of our services become more effective
You are aware how important to these companies to get to the information that have relevant to do their tasks. We are keen to not let these companies use the information for any other purposes
You might receive information from these companies (for example: delivering data and updated addresses), to use it (for example: correcting our records and delivering products of any buying transactions you do). Via using our site, you agree to move, save, use, and disclosure the information between the companies that one of ours and none of our service providers wherever it’s located. to commit the companies by respect the privacy of the information contractually
Marketing and promotions. We night also use some information to inform you about products and the services that you might be interested in, in addition strengthening your experiment in using and browsing the site, service messages, new privileges, improvements, promotions and events of particular interest. We can contact you over different platforms, including, to name a few email messages, web notifications, publications, phone, application messages, and cards transferring news articles
We might allow a third party using the information, for example: we might provide the data to the advertisers, helping them to get to the target audience, to allow us compliance with our obligations in front of the advertisers (by presenting their advertisements to the target audience)
We are taking necessary steps technically, commercially, managerially, to ensure dealing with the information safely and in line with this privacy policy, and that to protect getting to the information illegally, changing, disclosure or damaging it. And it’s possible we use for example: electronic technique encrypted to protect the information while it’s being sent to our site, in addition to an external electronic protective wall, and technical protective wall of the guest computer on our site, so it is able to be protective of the damaging attacks on network. We will only allow employees, service providers and the agents who have to know the information to do their work
And it’s important to you to be sure about your password and the device that you are using to get to our website to avoid any unauthorized access from others. You are the only one who’s responsible about saving your password privately, for example: make sure you sign out from the device that has more than one user. Unfortunately, sending information through the internet is totally unsafe. Although, we’ll do our best to protect the information, and we have no guarantee that we’ll protect this information, and only you take the responsibility of dangerous with sending the information
Our work faces changes; continuously, therefore our privacy policy might get affected and it will need a parallel change. We will publish our current copy of the privacy policy on this site and will remain in force as soon as it gets published or Based on the date that we set it to be active.
We might send reminders periodically, through email in our terms, but you should visit our site repeatedly, to see the latest updates.
You should make sure of the privacy policy regularly. By using our site after any changes means you accept our privacy policy as amended
Some related services and features that may be available on the site require registration or subscription to it. By choosing to register or subscribe to any of these related services or features, you agree to provide accurate and current information about yourself and to update it immediately if any changes occur. Each user of the site takes the responsibility to keep passwords or other identification methods safe and secure. The account holder takes the entire responsibility with regard to all activities that occur under his password or within his account. In addition, you should inform us of any unauthorized use of your password or account in no event will soin be liable for any direct or indirect loss arising out of any kind of disclosure of your username or password. If you provide any incorrect, inaccurate or incomplete information or if soin has reasonable grounds to suspect that this information is incorrect, inaccurate, incomplete, or inconsistent with this user agreement Without prejudice to any rights and compensation of soin under this agreement we have the right to suspend indefinitely, limit or withdraw your access to the site and / or your membership of the site To continue to mail.
During the registration process, you agree to receive promotional emails from the site. You can, at a later time, cancel this option and not receive promotional emails by clicking on the link at the bottom of any promotional email
All of your posts on the site and / or your representations to us, including but not limited to questions, criticisms, comments and suggestions (all “posts” in general) become our sole and exclusive property, and in no way belong to you
In addition to the rights that apply to any type of post, and once you share your comments or criticisms on the site, you also grant us the right to use the name you display that is directly related to criticism, comment or any other content. You are not entitled to use a false email address, to claim that you are another person, or to try to mislead us or any third party regarding the authenticity and reliability of any of the posts. We may remove or modify any of the posts, but we are not obligated to do so
In the event of any allegations or disputes arising out of or related to any transaction carried out on the site or a violation, implementation, interpretation or validity of the terms and conditions, or any part of the (“dispute”), the first party should amicably attempt to settle disputes through negotiations in good faith and that is to give time to respond for a period of thirty days (30) to send the first written message informing the other party of the dispute
:Complaints and notes are sent to the address below
info@soinksa.com
You agree to defend SOIN and its affiliates, officials, employees, agents and suppliers from any and all claims, actions, losses, liabilities, damages, costs and expenses (including legal costs and expenses) incurred by us due to your violation of this User Agreement or violation of any third party law or rights
SOIN Policy requires refunds of any amounts paid by the customer through any payment method when purchasing from the site. When we provide our valued customers with a service to recover the amounts paid by depositing them into the account, and if you wish to recover them in your bank accounts, simply contact customer service and the refund process takes 14 working days. If the product paid in cash is returned upon delivery, the customer bears the value of the return process while keeping the product unused and in good condition, the labels are not removed and the original packaging is not damaged
Note: Personal care products of serum, protective or shampoo and other products according to the Ministry of Commerce system
.cannot be returned
As well as to any legal or fair compensation, we may immediately revoke, without notice, these terms and conditions or cancel any or all of your rights granted under the terms and conditions. Based on any revocation of this agreement, you must immediately stop visiting and using the site and we may immediately cancel, as well as any legal or fair compensation, all your passwords or other identification methods, and we reject any visit or use of this site, completely or partially. Any invalidation of this agreement will not affect all rights and obligations (including but not limited to, payment obligations) Parties issued prior to the annulment date. You also agree that the site is no longer responsible for you or any other individual as a result of the suspension or revocation of the site. If you are dissatisfied with this website or any of its terms, provisions, rules, policies, guidelines or soin practices on how to manage the site, your only and exclusive solution then is to stop using the site
In case that it is decided that if any clause of the usage agreement is considered invalid, void, or unenforceable for any reason, and this condition for separation shall not affect the validity and enforcement of the remaining provisions of the usage agreement.
In such a case, that portion will be interpreted in a manner consistent with the existing law, to reflect as closely as possible the original intentions of the parties and the remaining parts remain fully enforceable according to the applicable laws
These terms and conditions are interpreted and applied in accordance with the laws in force in the Kingdom of Saudi Arabia. Each team here agrees to appear before the courts of the Kingdom of Saudi Arabia, and waive any objections based on the place of the case
If your order is shipped, you will receive the tracking number for your shipment via e-mail or mobile, for example (* 40757519992 *) Click here to track your shipment, then enter the tracking number in the space provided and then click tracking.
?Can’t find your information
.You can retrieve your order number by logging into your SOIN account
Alternatively, call our Customer Service team 012-6554937
.SOIN cooperates with Aramex to deliver your products inside the Kingdom of Saudi Arabia
.We also provide you with free delivery service for orders worth 249 SAR and more
For orders less than that value, a delivery fee of 20 Saudi riyals will be added. Aramex will contact you to arrange the receipt of the product
.Most of the time, it takes 3-5 business days for the product to be shipped
.oto provides delivery service to most of the cities in the Kingdom
.If you are outside the area, we will thankfully ask you to receive your shipment from your nearest Aramex office
We offer you in SOIN several methods of payment to choose from what you see as appropriate for you according to your desire, and because we guarantee you an easy and safe experience you can choose any of these methods mentioned below while making any order via the site
Enjoy smooth and secure payment with your credit card, as we guarantee that your card number is protected with the latest electronic encryption technology for an easy and secure experience in the best possible way. We accept Visa, MasterCard and MADA credit cards. Note that when paying with a credit card, no additional fees will be added. Please note, you will have to enter all payment information in English
The latest payment methods provided by SOIN to get the fastest payment method and to complete your order in the shortest
:time possible! For more about the Apple Pay feature, please read below
.Your card number will not be saved on your device or with Apple
.Your card number will not be shared by Apple employees to any other party
.No bank transfer information is kept
.Apple Pay uses a specific device number and a special transfer code
. Its installment is in three installments with Post Pay and tamara
We accept cash on delivery, as an alternative to credit card payments. By using this method, you will be able to pay cash upon receipt of the products you have ordered, with a fee of SAR 25 added for this service
. cash on delivery service is not available for orders over 1,000 riyals
.All rights reserved to SOIN