. Return and replacement policy

Replacement

If you are not satisfied about the product, the product was damaged or if you received a different product than you have ordered, we would like to regret all what you have to do call our customer service in Saudi Arabia (+012) 6554937 or send an email to info@soinksa.com 7 days from receiving your product.

You will receive email from info@soin1.com policy replacement, please print it and bring it to the nearest Aramex office with keeping the product unused, in good condition, the labels uncleared and the main packaging undamaged

.The product has to be unused, in a good condition and the main packaging undamaged

. You can only replace or return the product in 7 days from receiving the product

. The received product has to be different or damaged

.The product is different of is described, it does not have any shipping costs

 The promotional item associated with the returned item is returned if it is in its original condition or the promotional value will

.be deducted

.Purchases with vouchers cannot be returned in cash